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Let us be your IT Department

How We Can Help
Chat

Online Chat

NGT’s help desk is available 7am-5pm Monday through Friday to help you with your IT questions.

Click below to start an online chat session!

Ticket

Submit a Ticket

NGT’s help desk is available 7am-5pm Monday through Friday to help you with your IT questions.

Submit the form below to start a ticket!

Phone

Call Help Desk

NGT’s help desk is available 7am-5pm Monday through Friday to help with your IT questions.
Call us today to help with your IT needs!

641.562.2226 or 641.592.2700

Emergency Support

If you have an after-hours emergency that cannot wait until the next business day, please call 641.562.2226 or 641.592.2700

  • Listen to the the voice prompt.
  • When asked, press 9.

Your voicemail will be relayed to an on-call technician who will respond to you as soon as possible to begin working the problem.

(Note: Priority 1/Emergency support is conducted on an emergency basis and will be billed at a higher rate.)

REMOTE

Remote Access

NGT is able to see what you see on your screen with remote access software. Help us see what you see!